AUSTIN, TX -- TMG Research has just released the first of four strategic reports for its 2021 Minding the Meter series entitled, ‘Data & Analytics: Scaling the Maturity Curve.’ 97 utility professionals responded from utilities across North America, including all 12 Utility ARC members and additional utilities such as Austin Energy, Avangrid, Avista, Exelon, Glendale Water & Power, Nova Scotia Power, OUC, and Toronto Hydro.
The study consisted of an online survey plus an additional 10 phone interviews with utility analytic leaders. After a brief introduction, the report is organized into three main sections with detailed analysis and recommendations for utilities that are increasingly bringing their data and analytics practices to the next level. These report sections are:
Data: The Foundation
Analytics: Developing & Delivering Value
The Organization: Making it all Work
A complimentary Executive Summary to the report can be downloaded here
"The mission of TMG Research is to be a connecting point for industry collaboration,” says Ken Maness, VP of Marketing & Research Services at TMG Consulting. “To have close to 100 utilities from all over the United States and Canada respond to our initial report, and sponsorship support from SAP, we couldn’t be happier. It became obvious during discussions with our twelve founding utility charter members that the topic of Data & Analytics is still front and center as utilities continue to take the next step toward a cleaner, more reliable, customer-centric organization. Covering topics such as data governance, the cloud, and analytic subject matter expertise, we feel that this report will be a timely overview for utility analytics professionals.”
Report author, Senior Analyst Mike Smith points out that "After years of development, the utility analytics market is crossing the chasm from ‘cool technology’ to “driver of business value.” This report, the first from TMG’s 2021 Minding the Meter Quarterly Report Series, explores the current state of utility analytics and how it is poised to continue to drive value across the utility enterprise.”
“I am thrilled with this latest achievement from TMG’s independent Research arm as well as the firm’s unique perspective for connecting utilities, thought leaders, and solution providers with invaluable insight and analysis through an objective, unbiased information lens”, added TMG Consulting CEO, Mario Bauer. “TMG’s first strategic research report, one of many planned in a regular cadence, is just the latest example of our ability to continuously bring thought leadership to the market. Having now worked with over 300 utilities and 600+ projects, TMG brings unique value through our independent research, unbiased business advisory consulting, and hands-on professional services experience with solution implementation, upgrades, cloud deployment, and managed support services.”
The next report in TMG’s Minding the Meter series will be released in June 2021 (AI Operations: Predictive analytics and understanding the digital ecosystem for next-level customer engagement).
About TMG Research–TMG Research is a connecting point for industry collaboration. Through independent, unbiased research TMG Research provides a suite of services that enable utility industry professionals to make better business and technology decisions and accelerate their capabilities in the growing digital utility landscape.
About TMG Consulting
TMG Consulting is an advisory and professional services firm working with utilities to plan, develop, implement, and manage their ecosystem of digital technology solutions and service providers. Over the past 29 years, TMG has worked with over 300 utilities, matching their business needs with digital solutions, systems integrators, and implementation services to maximize the value of their customers and optimize and de-risk their IT investments. TMG brings deep experience across all major IT domains including CIS, Metering, Asset Management, Work Management, Resource Planning, and ERP environments. TMG’s clients include Utilities of all sizes providing Water, Gas, Electric, and Municipal Services in both regulated, competitive, and public power markets.