Dive Brief:
- Analytics upstart Bidgely will integrate its tracking and controlling systems with TXU Energy's MyEnergy DashboardSM, allowing customers to disaggregate usage data and track energy consumption of individual appliances.
- Bidgely's analytics services will help enhance the TXU dashboard, which since 2011 has allowed customers to see their plan benefits, project, pay and compare their monthly bills, and get estimates of how much electricity various appliances and other electronics in their homes and businesses are using. The enhanced software will roll out to 1.5 million residential customers in 2015.
- The system also allows customers to compare their household electricity use to the use of others in their zip codes, and the disaggregated data could assist TXU in implementing demand response programs with customers.
Dive Insight:
The partnership brings to TXU Energy customers Bidgely’s technology that reads energy signatures of home and business appliances without the use of plug-in energy sensors. Bidgely’s technology will help deliver an even better experience with the TXU Energy MyEnergy Dashboard, particularly through mobile devices, the companies said.
“We continue to exceed customers’ expectations by delivering the information and tools they need to manage their electricity use each month,” said Scott Hudson, chief operating officer for TXU Energy. “This partnership with Bidgely will take the resources we provide to the next level of value and service for our customers.”
Ranked between the United Kingdom and Italy in terms of annual power usage, Texas is "a useful case study for changes in how consumers buy and manage their electricity,” said Pavel Molchanov, a senior vice president and equity research analyst at Raymond James & Associates.
“With intense competition to serve the state’s 6.7 million retail electric consumers—nearly all of whom have smart meters—retail electric providers are looking to enhance their customer relationships by providing analytics that consumers can use to understand and control their power usage," Molchanov said.
