Dive Summary:
- E Source just released a Utility Social Media Survey of 50 U.S. utilities to find out which ones are flexing their social media muscle the best.
- Ranking at the top of the pile is Dominion Resources Inc., which has shown the following signs of success: “Willingness to push the envelope and content that always strives to be relevant” and “great outage communications and on-site photos during major events.”
The top 10 utilities succeeding with social media are:
1. Dominion
2. Pacific Gas and Electric Co. (PG&E)
3. Alabama Power/Southern Company
4. Avista Utilities
5. Southern California Edison (SCE)
6. Duke Energy
7. BC Hydro
8. American Electric Power (AEP)
9. SRP
10. Baltimore Gas and Electric Co. (BGE)
