Dive Summary:
- New York's Public Service Commission (PSC) has ordered Liberty Power Corp. to justify why it should be allowed to continue soliciting new customers in the state after its employees were allegedly found to be impersonating Con Ed and city employees, among other deceptive practices.
- More than 200 complaints against Liberty regarding its electricity selling practices have been reported since 2011, according to the PSC, and many of those have come despite an order by the commission in 2012 telling Liberty to improve the way it conducted business.
- A statement from Liberty expressed that it was “extremely troubled” and would take “immediate action.”
From the article:
"... It gave Liberty one week to tell the commission why it shouldn’t be barred from seeking new customers, and two weeks to tell the commission why it should not be booted from New York entirely.
'We will not tolerate continuing violations of the marketing standards that we have established to ensure customers are treated fairly,' said PSC chairman Garry Brown. ..."
