Dive Summary:
- Braintree Electric Light Department is deploying Harris Utilities' MeterSense meter data management solution and CustomerConnect customer engagement solution.
- MeterSense is capable of transforming smart meter data into valuable business intelligence.
- CustomerConnect is a web-based data presentment tool that enables customers to access and interpret their usage.
From the article:
According to Harris Utilities, MeterSense transforms raw smart meter data into valuable business intelligence and enables utilities to improve business process and enhance customer service. CustomerConnect, meanwhile, is a Web-based data presentment tool that enables customers to access and interpret their consumption patterns. ...
