Dive Summary:

• KCP&L announced $1 million in additional funding for its Connections customer assistance programs Tuesday.
• The services are intended to help customers experiencing financial difficulties, particularly during times of extreme heat.
• The company partners with regional non-profit organizations to assist customers in need with their bills.

From the press release:

KCP&L is announcing an additional $1 million in funding for its Connections programs to assist customers with their summer electric bills. These programs are designed to connect customers to company resources and community assistance programs to help them through difficult financial situations.

“This summer, our customers and communities are struggling with extreme heat. While we are proud that our system has held up well, and we have been able to meet all of our customers’ demand for electricity, we know the extreme weather is causing financial hardship for too many families,” said Terry Bassham, KCP&L’s president and chief executive officer. “Sometimes situations arise and it’s difficult to pay all or part of your monthly bill. We hope these expanded programs and services, offered through KCP&L Connections, will help customers manage their energy costs.”

The Connections programs include an expanded range of flexible payment options and a streamlined process for identifying and connecting those eligible to community assistance programs. ...