Dive Summary:
- Jersey Central Power & Light President Don Lynch spoke Monday at the Board of Public Utilities' first hearing over power company responses to Superstorm Sandy damage.
- Lynch said that conditions during and after the storm prevented the utility from reaching each individual customer with adequate information.
- BPU President Robert Hanna indicated that 68% of New Jersey's utility customers were left powerless and that 90% of JCP&L's customers lost service.
From the article:
"... Jersey Central Power & Light President Don Lynch says the number of outages made it impossible to provide information to individual customers. The utility, which is a unit of FirstEnergy Corp., restored service to 1.3 million customers in 13 days. ..."
