Dive Summary:
- FirstEnergy Corp.'s Jersey Central Power & Light announced that it will adopt new measures to keep officials aware of restoration progress during outages.
- The second-largest utility in New Jersey received criticism following its responses to Superstorm Sandy and Tropical Storm Irene.
- As a result, JCP&L will post staff at field offices to communicate with municipal officials and develop an app to facilitate easier outage reporting.
From the article:
"... State regulators said JCP&L was hit hardest with 90 percent of its customers losing service because of Sandy. Crews restored service to 1.3 million JCP&L customers within 13 days after Sandy. ..."
