Dive Summary:
- ComEd launched a 2-day conference Tuesday convening 16 utilities and 36 executives to share best practices for managing operations during major weather events, gaining assistance, emergency preparedness, and collaboration among key stakeholders to strengthen storm response.
- This Thursday, the Chicago-based ComEd will lead Illinois’ first statewide emergency drill with more than 30 government agencies and companies to prep its restoration protocol in the event of a "worst-case" weather disaster in Illinois.
From the press release:
“Since 2011 when the worst storms in ComEd history struck Northern Illinois, the company formed a storm improvement taskforce and implemented approximately 60 enhancements that helped provide a significant improvement in storm restoration times in major storms last summer.
"For example, ComEd added: more first responders; a state-of-the-art mobile command center to deploy to hardest-hit areas; and customer service enhancements such as the interactive online outage map, mobile application for smart phones, mobile-enabled website, and two-way text messaging, which were identified as a "best practice" for utilities by J.D. Power.