Dive Summary:
- An Illinois Commonwealth Edison customer whose smart meter caught fire reported "huge flames" and described her experience to Crain's Business Chicago.
- She claims to have asked for $2,900 from ComEd as reimbursement for damage to her home, which she later received.
- ComEd responded to Crain's, saying that it has seen three meter fire claims annually over the last five years, and has only had one smart meter fire per year over three years.
From the article:
"... Ms. Bayliff then said ComEd compounded the problem by initially refusing to reimburse her for the $2,900 cost of replacing a melted window screen and repairing the wiring inside her home. The utility took the position that the meter didn't cause the fire and instead it was due to connection issues with the home's wiring, which is the responsibility of the homeowner.
After several rejections, ComEd relented and agreed to cover the cost after Ms. Bayliff said she wouldn't give the company the remnants of the destroyed smart meter unless it paid for the damage, she said. ..."
