Dive Summary:
- Chugach Electric Association in Alaska announced that it had restored power to most of its customers following last week's windstorms, but the Anchorage utility will be reviewing its response effort to improve future efforts.
- The review comes as a response to criticism that that Chugach was slow processing outage reports and answering questions.
- Janet Reiser, the Chugach board's chair, acknowledged that improvements can be made, according to an Anchorage Daily News report.
From the article:
"... Janet Reiser, chair of the Chugach board, said the utility was going to review its response to the storm following criticism that it was slow in taking outage reports and answering customer questions.
Reiser said Chugach staff responded well to the emergency from an operations standpoint but could have done better communicating with the public. ..."